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 All Forums
 Blairsville Business & Retailing
 local phone service (windstream is BAD)
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spam4einstein


839 Posts

Posted - 01/11/2008 :  09:09:34 AM  Show Profile  Reply with Quote
Anyone know another company that provides local phone service? Windstream is so bad and way way overpriced.

shucks


2145 Posts

Posted - 01/11/2008 :  09:30:10 AM  Show Profile  Reply with Quote
Spam, I do not know of another local phone service. I do know that Windstream is absolutely terrible. their cable is the pits and their customer service is abismal.

I was involved in a 3 month battle over my cable and phone bill and what were they doing with my payments. All my bills are paid by a 3rd party bill paying service and Windstream was applying both cable and phone bills to the same account. It took three months to get them to put the money in the correct account. They never gave me a reason why the snafu, other than they did not recognize the check even though it had may account number and name.Thry also said their accounting system was not set up to recognize Quicken checks. A lame excuse.

Hopefully, based on what I read in the Wall Street Journal they are looking for a buyer. If we get lucky maybe Bell South will buy the system and get a real cable system with bundling.

Shucks

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puddin pop

USA
4628 Posts

Posted - 01/11/2008 :  09:44:56 AM  Show Profile  Reply with Quote
I despise them as well, they charge waaaaay to much for everything. I could go on and on.

If at first you don't succeed, do it the way your wife told you to.Go to Top of Page

Lavender

USA
2797 Posts

Posted - 01/11/2008 :  10:23:37 AM  Show Profile  Reply with Quote
I agree with everyone!

Do unto others as you would have them do unto you.Go to Top of Page

nativelady

USA
11126 Posts

Posted - 01/11/2008 :  7:48:29 PM  Show Profile  Visit nativelady's Homepage  Reply with Quote
We decided to "Green Streak"...I took all the phones out of the house. We use only our cell phones. Internet is all I pay.

I live in my own little world; But that's ok, they all know me here.Go to Top of Page

Country

USA
159 Posts

Posted - 01/11/2008 :  7:54:33 PM  Show Profile  Reply with Quote
I have noticed a big difference since Alltel became Windstream. It's sad because I think the guys that respond are so great and so is the local office but the Windstream office is pathetic with customer service.

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shucks


2145 Posts

Posted - 01/11/2008 :  9:09:40 PM  Show Profile  Reply with Quote
Amen, Country. Customer service , wherever it is, is big time bad.

ShucksGo to Top of Page

puddin pop

USA
4628 Posts

Posted - 03/27/2008 :  6:59:52 PM  Show Profile  Reply with Quote
Why oh why can't there be another choice????????????? I so despise them.

If at first you don't succeed, do it the way your wife told you to.Go to Top of Page

moon&stars

United States
101 Posts

Posted - 03/27/2008 :  8:18:16 PM  Show Profile  Visit moon&stars's Homepage  Reply with Quote
Native how much does it cost for just the internet service!Go to Top of Page
nativelady

USA
11126 Posts

Posted - 03/28/2008 :  3:09:58 PM  Show Profile  Visit nativelady's Homepage  Reply with Quote
Spam..Just the cost of your internet ...Whatever you pay for it. Plus tax. Much cheaper this way.

I live in my own little world...Go to Top of Page

mad4martinis

USA
13730 Posts

Posted - 03/28/2008 :  3:27:18 PM  Show Profile  Reply with Quote

I personally have never had a problem with Windstream.  In fact, last time I called to find out about blocking a call from someone who thought we were someone we weren't, the customer service lady gave me a bundle price that sped up my internet & made my phone bill go down $8 mo.! 


 

****1-20-09****Go to Top of Page

puddin pop

USA
4628 Posts

Posted - 03/28/2008 :  3:37:22 PM  Show Profile  Reply with Quote
The service is not the problem it is the huge price. We have three bills from them and they all went up this time. Their advertising price is ridiculous.

If at first you don't succeed, do it the way your wife told you to.Go to Top of Page

topaz

USA
3621 Posts

Posted - 03/28/2008 :  6:30:45 PM  Show Profile  Reply with Quote

I changed plans a few months back, and got pne of the bundles...unlimited local/long distance w/dsl.  The price with taxes should be around $80 a month,  I've received 1 bill at just under that amount.  The others since, are around $93.00. 
I just checked my bill and there's a $3.63 charge for LD...and the statement: 'certain restrictions apply'. 
Guess we're stuck tho until..(if ever), another phone service provider comes along. 

Music washes away from the soul the dust of everyday life..♫
~ Red Auerbach ~
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nativelady

USA
11126 Posts

Posted - 03/29/2008 :  09:37:42 AM  Show Profile  Visit nativelady's Homepage  Reply with Quote
Oops! I just now seen I said "Spam" and it was "moon&stars" I should be referencing too. Another thing I wanted to add on the "internet only"...I still have phone service. IF I NEED IT! In other words. You keep a dial tone. For 911 purposes. You keep your phone number. And anyone can call you free of charge but IF you call OUT then it's so many cents per minute. Since we use our cellphones, We personally didn't have a reason to pay for phone service. Other than keeping an open "life line"...I took all the phones out. So that way "MY YOUNGEST" who thinks that "EVERYTHING IS FREE" wouldn't abuse the call out system. That way I am not paying for two phone services and only for what I need. I like that way much better. I absolutely hate talking on the telephone now. So...It was a "Sigh of relief" for me to just get rid of telephones and the cost in general.

I live in my own little world...Go to Top of Page

   
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